At the Gran Hotel La Hacienda we offer our customers a large buffet-restaurant (Riviera Maya), a central café (La Bonita), a pool bar (La Choza) and 2 banqueting halls for celebrations, meetings etc. (Acapulco and Veracruz.)

We invite you to try any of them, depending on what you feel like eating. Everything's delicious and there's something for everyone!


The buffet-restaurant at the Gran Hotel La Hacienda serves breakfast, lunch and dinner every day. Guests will enjoy savouring Mediterranean cuisine, with quality dishes, painstakingly cooked with care.


  • Breakfast: 07:30-10:00
  • Lunch: 13:00-15:30
  • Dinner: 19:00-22:00

The breakfasts at our Hotel include a wide variety of traditional produce such as pastries, cereals, cold meats, jams, eggs and bacon, beans etc. Everything you need to start the day the right way, full of energy!

As for lunch and dinner, at the Riviera Maya Restaurant you will be able to savour a large selection of hot and cold starters, meats in sauce, grilled meat, fresh fish, seafood... and the best Mediterranean dishes! A fantastic journey for the 5 senses through incredible tastes and fine delicacies, from our spectacular chef.

Excellence, both in service as well as in our kitchen, is one of the principles by which the Gran Hotel La Hacienda Restaurant is run. We offer the best of tradition, skill and the finest fresh seasonal produce for you to enjoy a delicious experience in our restaurant!

We want all our customers to be able to choose what best suits their needs, therefore, we offer 5 options:

  • Bed & Breakfast
  • Half Board: Including breakfast and dinner.
  • Full Board: Including breakfast, lunch and dinner.
  • Family Full Board: Including breakfast, lunch, dinner and drinks such as water, juices, soft drinks, house wine and beer. To be enjoyed exclusively in the buffet-restaurant during the meals and within the restaurant's opening hours.
  • All-Inclusive: Including breakfast, lunch, dinner and drinks both in the buffet-restaurant as well as in our bars. Identified with a wrist band on arrival at hotel reception. With All-Inclusive, we make sure you have nothing to worry about apart from enjoying your holiday. We'll take care of everything else! Please don't hesitate to contact us to find out more about our All-Inclusive option.
    • All-inclusive starts at 14.00h the first day and finishes at 12.00h the last day of your stay.
    • Timetable for the “all inclusive” service: is from 10:00h. until 23:45h.
    • “All inclusive” is allowed on all the hotel bars or restaurants.
    • Buffet service restaurant: house wines, national biers, soft drinks and water.
    • Bar service and “La Choza”(pool bar): sangría, cocktail, soft drinks (bag in box), water, coffee, herbal teas, national bier and national alcoholic house drinks (gin, vodka, whisky, brandy, rum and other liquors). Not included vintage drinks or first brands. Cold snacks.

SERVICES NOT INCLUDED IN THE “ALL INCLUSIVE”: Spa, indoor pool, minibar, safe, parking, swimming cap, health and massages center, treatments and similars. Sports equipment hiring, tennis, paddel, imported alcoholic drinks, and any other product that you ask outside from the points above.

RULES FOR THE “ALL INCLUSIVE” BAND: The hotel staff will give you a personal and non-transferable band. We remind you that the all inclusive service is personal and it is not able using it for invite somebody. This band allows just one drink and one snack at the same time per person. In case of bad use of this service (for example: waste drinks or invite somebody, etc.) the hotel management has got the right to remove it. It is always necessary to show the band before asking for any drink or snack. The guest must also sign a ticket. It is not allowed to serve alcoholic drinks for persons under the age of 18.


The "La Bonita" café is located in a large area made in such a way so to create our charming cafeteria. Welcoming and comfortable for great conversation.

Our customers can enjoy a wide selection of domestic and imported drinks. No matter the choice you make, coffee, martini, whiskey, juice or a soft drink, the important thing is to enjoy it comfortably in the cafe or if you wish, while enjoying the sun on the café's terrace.

And we don't want anyone to miss anything, the café has 2 large TVs often showing big events.


"La Choza" bar is located next to the large swimming pool. With a Caribbean style, it's ideal to get into the summery feeling! Our customers will find the same variety of products as in "La Bonita" café, so if you want to drink or nibble something between dips, we'll be delighted to provide it.

"La Choza" bar is open during the summer season.